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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎04-09-2024 08:37 PM

HP Recommended
Operating System: Other

Mac 14.4.1 Sonoma on MacBook Air (M2 2023)

 

Blue screen with this error message B8BC47F6 possibly preceded by on-screen notification that the cyan cartridge was low but did not need to be replaced yet.

 

I followed this procedure:  https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/HP-OfficeJet-Pro-8730-displ... except for this part which seems redundant and possibly entered in error?: Remove the cartridges > Unplug the power cord > Wait for 30 seconds > Plug the power cord back > Insert the cartridges

 

All looked fine but immediately after clicking on "Print" in the print dialog box, the screen goes black, and then blue with the error message.

 

Somebody please help?

 

TIA,

Suzanne

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