I have original OEM cartridges installed in the printer but continue to get various cartridge error messages. I bought a new set of cartridges and tried those with on luck. Very frustrated that I can't seem to get the printer to recognize the cartridges that are installed. What is the sequence of steps needed to reset the printer or tell it to recognize the cartridges. I have tried cleaning the contacts on both the cartridges and the printhead with no luck. What else can be done to fix this issue?
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