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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎02-25-2024 09:59 AM

HP Recommended

I just replaced all cartridges, HP smart shows all cartridges as full. I can print black just fine, but color is simply not showing up (yellow actually shows a tiny bit, but badly). I tried cleaning the printhead, aligning the printhead (several times), and nothing. Note that as part of the alignment process, it wants me to scan the page it printed. But the printer said "can't scan the printed page". The printed page only had black on it, and a tiny bit of yellow.

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