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‎10-25-2020 01:56 PM

HP Recommended
Product: HP OfficeJet Pro 8610
Operating System: macOS 10.15 Catalina

I have two identical HP OfficeJet Pro 8610 printers.  Both of them began displaying the "Problem with Printer or Ink System" Error Message on the day that I replaced their ink cartridges with third-party IKONG ink cartridges (which have worked flawlessly in the past).  I have updated the firmware to the latest version on both printers, but I am still experiencing this problem.

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