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‎04-13-2025 07:35 PM

HP Recommended

HP OfficeJet Pro 9010 Printer is stuck on "printing the alignment page". I followed the instructions from Community Home on this issue others are having by removing power and waiting several times but no success. Now I am stuck. Has anyone from HP or others have other ideas? 

1 REPLY 1

‎05-02-2025 02:43 PM

HP Recommended

I do not understand the response. Why does HP care which cartridge I use on my HP 9015? My Toyota does not force me to use Toyota oil only otherwise the car will not run. My Maytag washer was repaired with Non-OEM part by the repair person about 10 months ago and runs just fine. You can recommend a part or even nullify a warranty but not allowing the printer to run is just unacceptable. We have 4 printers who of which 2 are non-HP (Epson). We are very happy with Epson quality and support and the quality of print is very good while using non-Epson ink.  I can assure you that as we upgrade the printers they WILL NO BE HP. We can not be forced to pay high HP ink prices or we will look for other choices. You are hurting your loyal users and in turn you are damaging your reputation and going to hurt future business. I am very frustrated as I you have upgraded the firmware to block me out of my choices.  Short term money grab - Long term loss of customer base and loyalty. 

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