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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP OfficeJet Pro 9120e printer show idle and won't print.

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11-27-2025 11:15 AM
My HP OfficeJet Pro 9120e printer show idle and won't go online unless I turn it off and on. Once on, it works fine, but it is a pain to have to turn it off and on several times a day. My Wi-Fi connection is fine although when it is in idle mode, it seems like it can't find the connection?... Help please...
Thanks
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Accepted Solutions
11-27-2025 01:20 PM
Hello @Gimsb
Please, try the procedures below:
HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support
Best regards
Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution”, If anyone has the same question, this solution might be helpful.
11-27-2025 01:20 PM
Hello @Gimsb
Please, try the procedures below:
HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support
Best regards
Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution”, If anyone has the same question, this solution might be helpful.