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My new HP Office Jet Pro 8025 is not printing any letters. Yes, it does print, but I'm not seeing any letters printed on the paper. Please help me. Thank you, Don
I'd like to help!
To better assist you -
1) Does the copy print out the same way?
2) What's the application you are trying to print from? Have you tried printing from a different application or device?
While you respond to that, let's print a Print Quality Diagnostic page -
On the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .
Swipe up on the display, touch Reports, and then touch Print Quality Report.
A Print Quality Diagnostic Page prints.
Post the Print Quality Diagnostic page here so we can help you further.
You may also refer to this document with steps to fix " Print Quality Issues" issue applicable for your printer - Print Quality Issues
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community
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