cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 2
82
Flag Post

HP Officejet 3830 won't print in color

HP Recommended
HP Officejet 3830
Microsoft Windows 10 (32-bit)

The color works fine on copy prints, but with images on my computer are all grayscale. I have Windows 10 and have tried any fixes I can find online but still can't even get to a place that has grayscale on/off as an option. I have not had any updates to my system since I received the printer. This is a brand new printer and printed color fine yesterday and I need help to fix this, please.

1 REPLY 1
Highlighted
Author
New member
2 1 0 0
Message 2 of 2
Flag Post
HP Recommended

If I send the job through my phone, it is color, just sent via my computer.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation