HP Officejet 4630 all in one error code 0XB065D2FC

[ItsBrokenImSad]

Hello
I plugged(into the wall) my Office Jet 4630  (Serial No. [Personal Information Removed]), and it makes no noise and simply produces on the screen "error code 0XB065D2FC".
I have attempted to take out the printer cartridges, however it is stuck to the side so it is not possible to take out the black ink. I have attempted to update, however my computer does not recognize the printer when it is plugged in.
I cannot turn it off, when I hit off, the screen goes black, then turns back on with the same error. I have taken out different parts to try and recreate a different error, and that does not work. Please help, I have run out of ideas.
Thank you

[asmita6658]

Hi @ItsBrokenImSad

Welcome to the HP Support Community. I'd be happy to help you with the "0x.." error. 

Please try these steps -

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer. If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Have a great day! 

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