HP Officejet 6700 Premium e-All-in-One S/N Edited error message out of paper yet the tray is ful

[D-Funk]

HP Officejet 6700 Premium e-All-in-One S/N Edited error message out of paper yet the tray is full

Problem just started.  Have unloaded and reloaded the paper multipe times.  

[Max3Aj]

@D-Funk, Welcome to the HP Support Community – it’s great to have you here!

I appreciate you taking the time to share your question. I'm more than happy to assist with this and provide a solution that works for you.

The “Out of Paper” error on your HP Officejet 6700 Premium e-All-in-One Printer (H711n), despite a full tray, can be caused by a few common issues. Let’s walk through some steps to resolve it:

Check Paper Type and Loading

• Use plain white paper (avoid glossy, photo, or specialty papers for testing).
• Fan the stack to prevent sheets from sticking together.
• Ensure the paper is not curled, wrinkled, or damp.
• Load paper properly:
  • Do not overfill the tray (max 250 sheets).
  • Adjust the paper width guides to touch the edges of the paper lightly.

HP Officejet 6700 Premium e-All-in-One Printer - H711n Setup | HP® Support
Clean the Paper Feed Rollers

Dust or debris on the rollers can prevent paper from feeding.

• Turn off the printer and unplug it.
• Open the rear access door.
• Locate and clean the rollers using a lint-free cloth lightly moistened with distilled water.
• Let them dry completely before closing the door and powering the printer back on.

Reset the Printer

• With the printer turned on, disconnect the power cord from the rear.
• Wait for 60 seconds.
• Plug it back in and turn on the printer.

Update Firmware and Drivers

Outdated firmware can cause paper feed errors.

• Visit the Official HP® Support
• Enter your printer model: HP Officejet 6700 Premium e-All-in-One Printer - H711n.
• Download and install the latest firmware and drivers.

Try a Test Print

After completing the steps above, try printing a test page. If the issue persists, let us know:

• The type/brand of paper used.
• Whether the printer makes any noise when trying to print.
• If the rollers move or remain idle.

I hope your issue is now resolved. If not, feel free to reply and we’ll continue helping until everything’s sorted!

If the post helped, please click “Accepted Solution” to help other users easily find it. And if you’d like to say thanks, just tap the “Yes” button!

Cheers,

Max3Aj

HP Support