This has been going on for a while but, since i only use color printing for reference in production work (measurements, assembly instructions, etc.) I don't think of it often. However, I recently needed to print white details on a light blue background. (WHEN i print, this is a common color combo.) When the blue drops out, leaving the pink patches, it gets very hard to see the white details.
The pink is in a pattern almost like wheel marks. They're about 1/4"h x1"w set about an inch apart horizontally and vertically and staggered. The patches are very "bandy". (scan below) Notice how it's even in the gray area a little? Also, our invoices (Burgundy, Gray, and Black) print fine.
The test pages do not have this banding so i'm thinking it has to be hardware/firmware related. I tried to go to the firmware link in one of the forum posts but, that part of HPs website is down today. I'm running the HP Print and Scan Doctor now.
The printheads have been cleaned, the device restarted, the ink changed (not all in one go). The problem continues to persist. I've been living with it until today but i finally got fed up on another fruitless search through this forum for answers. The only reasonable ANSWER i found was, to paraphrase, "go buy a new printer." Is that true? Is that HP's solution to this problem? (I found a lot of posts were moved to private discussions so no answers were posted on the forum.)
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