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‎01-21-2025 09:46 PM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I am currently having issues with printing on two sides on anything via my printer. I've had this for a little less than 3 years now had no problems until today with printing on both sides of the paper. I've looked up numerous online articles and even sought out support but they had told me to buy a new printer since it was the culprit. 

 

The interesting thing is that it will print both sides of the paper via the HP smart app on my phone, so I have a difficult time believing something is wrong with the printer itself. I need help, anyone have issues similar to mine?

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2 REPLIES 2

‎01-21-2025 10:41 PM

HP Recommended

Hp has it set up so the printers will only work for so long. Then they want you to buy a new one.. from them.  

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‎01-21-2025 11:21 PM

HP Recommended

Seeing as I spent over 250 on this one and its been less than 3 years old, I really don't wanna buy another 

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