HP Officejet Pro 8600 Plus. Error code B8A2F2E8

[CLC50]

For the last few weeks, the printer freezes and displays error code B8A2F2E8. If I unplug and plug it in again, it will work for a few days and then freeze again with the same error code.

[Jay_G24]

Hi @CLC50,

I'd like to help!

I understand you are receiving a "B8A2F2E8" error 

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[JC130]

I have the same issue with my HP Officejet Pro 8600 Plus on Windows 10.

[Jay_G24 · Accepted solution]

Hi @JC130,

I'd like to help!

I understand you are receiving a B8a error on the printer.

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[CLC50]

Thank you. Solution worked.

[DznyFan]

Mine just started doing this as well after several years.  Can I get the re-set instructions?  Thanks.

[Jay_G24]

@CLC50,

That's great! Happy to hear that.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[DznyFan]

I'm having the same issue all of a sudden.

Product: HP Officejet Pro 8600 Plus

Operating System: Microsoft Windows 10 (64-bit)

[NWZagDuck]

I've had the same issue the last 10 days, where the printer freezes and displays error code B8A2F2E8 . I've had to unplug it on 4 occasions and re-install the duplex printing capability each time.

Please send instructions on how to fix.

     Product: HP Officejet Pro 8600 Plus

     Operating System: Microsoft Windows 10 Home  (64-bit)

[DznyFan]

@Jay_G24, Can you assist?  👆  Thanks.