cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Adamsk00
New member
2 0 0 0
Message 1 of 2
156
Flag Post

HP Officejet Pro 8600 shows "Printer Error Please turn printer off then on" all lights flashing

HP Recommended
HP Officejet Pro 8600
Microsoft Windows 10 (32-bit)

Product is an Officejet Pro 8600. Two weeks ago, an error message came on the printer showing "Printer Error Please turn printer off then on" all of the lights were flashing including the numbers. I turned the printer off, unplugged it, held the power button down for a minute, unplugged the phone cable for the fax and the problem still exist. It works for a day or two and then goes back into the error mode.

Any suggestions other than throw it in the trash and buy a new one.  Use to work great until this happened.

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
17,684 17,666 980 841
Message 2 of 2
Flag Post
HP Recommended

@Adamsk00

 

Welcome to the HP Support Community.

 

Try connecting the Printer to a different wall outlet directly.

 

Also, try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation