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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎12-05-2024 07:01 PM

HP Recommended

HP Officejet pro 8600 plus shows error code B8A2F2E8 on a blue screen. Please send instructions to fix it.

Category:
1 REPLY 1

‎12-07-2024 01:33 PM

HP Recommended

Hi @GoldenShamrock,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

The error code B8A2F2E8 on your HP OfficeJet Pro 8600 Plus printer typically indicates a hardware issue. Here are the steps to troubleshoot and possibly resolve the issue.

 

Power Cycle the Printer

  • Turn off the printer using the power button.
  • Unplug the printer from the power source.
  • Wait for 30 seconds to 1 minute.
  • Plug the printer back in and turn it on.
  • Check if the error code persists.

Check for Paper Jams

  • Open the printer's front panel and check for any paper jams.
  • Make sure there is no paper stuck in the paper feed mechanism or the output tray.
  • Remove any paper carefully, ensuring no torn pieces are left inside.

Check Ink Cartridges

  • Open the ink cartridge access door.
  • Ensure that the ink cartridges are properly installed.
  • If necessary, remove and reinsert the ink cartridges to make sure they are seated properly.
  • Check if any of the cartridges are leaking or damaged, and replace them if needed.

Reset Printer to Factory Defaults

If the issue persists, you can try resetting the printer to factory defaults:

  • Navigate through the printer menu:
    • On the printer's control panel, go to the Setup or Settings menu.
    • Select Printer Maintenance or Restore Defaults (depending on your printer model).
    • Follow the on-screen instructions to reset the printer to factory settings.

Firmware Update

Sometimes, updating the printer's firmware can resolve issues related to error codes:

  • Visit the HP Support website and search for your printer model.
  • Download the latest firmware for your printer and follow the instructions for installation.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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