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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎03-06-2024 09:20 AM - last edited on ‎03-13-2024 06:33 AM by Retired

HP Recommended

HP PageWide MFP 377  - printer we accidentally under the administration options disabled the settings  (assumed this was what the user saw on the printer control panel ) now we cant access web applet , ping the printer and error about network disabled - not sure how this happened as this was how we normally allow control panel options but now seems to have disabled all capabilities . we tried resetting from Printer Maintenance > Restore  didnt do anything 

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‎03-06-2024 11:13 AM

HP Recommended

See this video for instructions: https://www.youtube.com/watch?v=3TAzO0CZphU

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

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2 REPLIES 2

‎03-06-2024 11:13 AM

HP Recommended

See this video for instructions: https://www.youtube.com/watch?v=3TAzO0CZphU

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎03-07-2024 06:57 AM

HP Recommended

Thanks @repairatrooper   - did jsut the trick 

I messed up on the setup and still had ethernet disabled but found the instructions to enable that - thanks 

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