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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

My printer just started doing this too!  So annoying!  It's just about 2 years old.  I bought and replaced ink, cleaned print head, aligned printer, made sure ink was vented and clean.  Nothing works!  Just prints grey and color.  No black.  Not happy....

HP Recommended
Re: HP Photosmart 6525 stopped printing in black correctly

My printer just started doing this too!   It's just about 1.5 years old.  I bought and replaced ink, cleaned print head, aligned printer, made sure the ink was vented and clean.  Nothing works!  Just prints grey and color.  No black.  What is going on?

Looks like HP has a major issue here. What are they going to do about it? If nothing, this will be my last HP product I buy.

 

M

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