HP Photosmart 7525 keeps restarting and saying I need to use the power button instead of unplugging

[kais1]

Printer keeps restarting and making noises but won't print anything. It will also say that I need to use the power button instead of unplugging to power off, but I am not unplugging it.

[Betty0610]

@kais1

Welcome to the HP Support Community.

Let's try to reset the Printer here:

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

Also, try a firmware update: https://support.hp.com/in-en/document/c02919168

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

[kais1]

I only have this issue when connecting to wifi. If I turn of wifi and connect it physically to the printer it will work without restarting.

[Betty0610]

Let's restore the network settings on the Printer: Go to the Setup Menu>Wireless Menu>Restore Network Defaults>

Yes, Restore Network Factory Defaults.

Once done, connect the Printer back to the Wi-Fi: Go to the Setup Menu>Wireless Menu>Wireless Setup Wizard

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!