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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP6200
Microsoft Windows 10 (64-bit)

I replaced the color ink cartridge and now my printer is only printing black and Magenta regardless of the color

1 REPLY 1
HP Recommended

@bubbleshea, Welcome to the HP Support Community!

 

Try making a standalone color copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Check the estimated ink levels

 

Clean the ink cartridges

  1. On the control panel, touch the Setupicon.

  2. Swipe up on the display, touch Tools, and then touch Clean Cartridges.

    A Print Quality Diagnostic page prints.

  3. Examine the Print Quality Diagnostic page.

    • If the print quality is unacceptable, touch Yes to continue the next level of cleaning. Repeat these steps for the third cleaning stage, if necessary.

      NOTE: If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.

 

Print a Print Quality Diagnostic Report, and then evaluate the results.

  1. On the control panel, swipe down to open the Dashboard, and then touch the Setupicon.

  2. Swipe up on the display, touch Reports, and then touch Print Quality Report.

  3. Check for defects.

Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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