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I replaced the color ink cartridge and now my printer is only printing black and Magenta regardless of the color
@bubbleshea, Welcome to the HP Support Community!
Try making a standalone color copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.
Check the estimated ink levels
Clean the ink cartridges
On the control panel, touch the Setupicon.
Swipe up on the display, touch Tools, and then touch Clean Cartridges.
A Print Quality Diagnostic page prints.
Examine the Print Quality Diagnostic page.
If the print quality is unacceptable, touch Yes to continue the next level of cleaning. Repeat these steps for the third cleaning stage, if necessary.
NOTE: If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.
Print a Print Quality Diagnostic Report, and then evaluate the results.
On the control panel, swipe down to open the Dashboard, and then touch the Setupicon.
Swipe up on the display, touch Reports, and then touch Print Quality Report.
Check for defects.
Hope this helps! Keep me posted.
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KUMAR0307 I am an HP Employee
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