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‎09-19-2024 08:45 AM

HP Recommended
Product: HP DeskJet 2331 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Sir / Madam, the printer was bought in Aug 23 online from Amazon. For a few months it performed appropriately. Later snag developed. It would not take paper sheet in. Instead left hand side top red blinker would glow with thud sound. Error help would suggest that front tray was not open. However, doing so would not also help. Suddenly the paper would be taken in, and printer would print. This intermittent flaw became permanent a month ago. Printing stopped completely. Local repair centre was approached. The printer now has been returned without being mend. COULD IT BE REPAIRED FLAWLESSLY by the HP Support at my home ?

Category:
1 REPLY 1

‎09-22-2024 07:35 AM

HP Recommended

Hi @snb6860 

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Raj 

HP Support

Raj2111
I am an HP Employee

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