HP SMART TANK 589 printer error

[RD046]

Getting warning symbol on printer and shows 3 dots in console

[zoey7886]

@RD046, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Error on HP Smart Tank 589 Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Your HP Smart Tank 589 printer is showing a warning symbol along with three dots on the control panel. This could indicate an error state that needs to be addressed. Follow these steps to troubleshoot and resolve the issue:

Identify the Error:

• The E and a number on the control panel's number counter represent specific error codes. If the number accompanying the E is 1 or 2, it suggests a paper size mismatch or paper length mismatch respectively.

Consult the Control Panel Display:

• Number Counter: Shows E and a number indicating the error type.
• Attention Light: Indicates an error or warning state.

Follow These Steps Based on Common Error Codes:

E1 / E2 (Paper size/length mismatch):

• Press the Cancel button to cancel the current print job.
• Load the appropriate paper size or adjust the paper size settings in your application to match the paper loaded.
• Retry printing the document.

Other Error Codes (E3, E4, E5, etc.):

• E3: Check the print carriage for jams or obstructions.
• E4: Look for paper jams and clear them.
• E5: Troubleshoot the scanner.
• E6 - E9: Restart the printer and check for additional instructions.

Clearing General Errors:

• Restart the Printer:
  • Turn the printer off.
  • Unplug the power cord.
  • Wait about one minute.
  • Reconnect the power cord and turn the printer back on.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,