cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Ben156
New member
1 0 0 0
Message 1 of 2
65
Flag Post

HP Smart Multiple Photo Printing

HP Recommended
HP Envy 6200
Microsoft Windows 10 (64-bit)

Tried to print 58 pages using the HP Smart application on my PC. It sends it to the printer but now says Deleting in the print queue under status. Any idea why this isn't working? 

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
13,613 13,598 720 560
Message 2 of 2
Flag Post
HP Recommended

@Ben156

 

Welcome to the HP Support Community.

 

Uninstall and reinstall the HP Smart App and try again.

 

If the issue persists, try these steps:

 

Let's run the HP Print and Scan Doctor:

 

Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation