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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
HP Smart Tank 210 Printer
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HP Smart Tank 210 Series, all lights are blinking in the control panel. Already done Power Cycle but does not help. Does anyone knows how to repair this problem?

1 REPLY 1
HP Recommended

Hi @Joy1223 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

I’m sorry you’re dealing with this—it’s frustrating when all the lights start blinking without a clear reason. Since the power cycle didn’t resolve the issue, here are some additional steps to try:

 

Check for Error Codes

  • Look at the printer’s display for any error codes or symbols.
  • If you see a letter E followed by a number, it indicates a specific issue.

 

Reset the Printer

  • Turn off the printer.
  • Unplug the power cord from both the printer and the wall outlet.
  • Wait 1-2 minutes to drain residual power.
  • Plug the power cord back in and turn on the printer.

 

Check Ink Cartridges & Printheads

  • Open the printer’s ink access door.
  • Ensure the ink tanks are properly filled.
  • If the printhead icons are blinking, there may be an issue with the color or black printhead.

 

Update the Firmware on Your HP Printer

  • HP regularly releases new firmware versions for printer enhancements, app updates, or issue fixes.
  • Update the firmware regularly to get the most out of your printer.
  • Click on the link below for instructions on how to update the firmware of your printer:
    Update HP Printer Firmware

 

Use HP Print and Scan Doctor

  • Download and run HP Print and Scan Doctor from the link below to quickly and automatically perform several troubleshooting tasks known to resolve this issue.
  • When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.
    HP Print and Scan Doctor

 

Let me know if you need further assistance! 😊

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.