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‎04-11-2021 09:19 AM

HP Recommended
Product: HP Smart Tank 510 series
Operating System: macOS 11.0 Big Sur

The printer is very slow.  Printing of moderate pdf files times out (even when I use HP smart). The only way is to print page by page and even then it takes a very long time.

I removed and reinstalled the printer several times with no avail.

Category:
4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-14-2021 07:28 AM

HP Recommended

@Hashem_S

 


Welcome to HP Support Community


I would like to help

 

Please try making a Photocopy and let me know how it works

 

Meantime ensure the printer has the latest Firmware https://support.hp.com/in-en/document/ish_1776648-1643972-16

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎04-14-2021 07:28 AM

HP Recommended

@Hashem_S

 


Welcome to HP Support Community


I would like to help

 

Please try making a Photocopy and let me know how it works

 

Meantime ensure the printer has the latest Firmware https://support.hp.com/in-en/document/ish_1776648-1643972-16

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎04-14-2021 08:53 AM

HP Recommended

Thanks. I updated to the new version of HP Smart and it seems to work.

Thanks

Was this reply helpful? Yes No

‎04-15-2021 11:24 PM

HP Recommended

I'm glad you got this sorted out

 

Drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎04-16-2021 02:22 AM

HP Recommended

Thanks. What is the best way to reach the support? It is not very easy to find

Was this reply helpful? Yes No
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