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Message 1 of 2
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HP Smart app for MAC

HP Recommended
Macbook Pro
macOS 10.15 Catalina

I had to reinstall the HP Smart App on my MAC and it keeps asking me for a key chain password. It never did this before. It doesn't do this with the app on my iPhone or on my work computer which is a PC. Any help would be much appreciated.

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HP Support Agent
HP Support Agent
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HP Recommended

@lgiam, Welcome to HP Support Community!

 

Keychain password is not HP related, it is your computer related. Could you share the screenshot of the pop up that appears when you try to reinstall the app?

 

Keep me posted.

 

Thanks!

TEJ1602
I am an HP Employee

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