• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎06-04-2025 04:56 AM

HP Recommended
Product: HP Envy 6132e All-in-One Printer

latest driver installed

 

Reply
1 REPLY 1

‎06-05-2025 10:16 AM

HP Recommended

Hi @Peter22747 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

I understand how frustrating it must be to encounter the "Rendering Failed" error on your HP Envy 6132e, especially with the latest drivers installed. 

Let's go through some troubleshooting steps to resolve this issue.

 

1. Restart Printer & Network

  • Power off your printer, router, and computer.
  • Wait 30 seconds, then turn on the router first.
  • Once the router is fully online, turn on the printer and computer.

2. Reset Printer Settings

  • On the printer’s control panel, go to Setup → Printer Maintenance → Restore Defaults.
  • Confirm to reset the printer to its factory settings.

3. Update Printer Firmware

  • Visit the HP Support page for your HP Envy 6132e.
  • Download and install the latest firmware update.

4. Check Print Spooler Service

  • Open Run (Windows + R) and type:services.msc
  • Find Print Spooler, right-click, and select Restart.

5. Try a Different Print Format

  • If printing a PDF, try converting it to JPEG or DOCX before printing.

Let me know how it goes, and I’ll be happy to assist further! I appreciate your patience while we work through this.

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.