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HP envy 64 only bw printing

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HP envy 64
macOS 10.13 High Sierra

It originally printed in color. I must have changed a setting. It only prints bw. I reset it to factory, still only prints bw. Could it have something to do with the copy color and copy bw buttons?

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HP Support Agent
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@denny2319

 

Welcome to the HP Support Community.

 

Are you able to copy in black?

 

Please mention the Printer you have

 

Thanks 🙂


I am an HP Employee

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Yes I can copy in black. My printer is an HP Envoy Pro 6452

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HP Support Agent
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Apologies I meant, are you able to copy in color?

 

 


I am an HP Employee

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