HP envy 6455 purchased used

[mrgooge]

I purchased the HP ENVY Pro 6455 used , and it's reset. I can't bypass the setup cartridges. How to I bypass?

[Echo_Lake]

@mrgooge

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

We would have to perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[mrgooge]

Hi

I don't have a Home Button or a Back Button ( I do have Cancel, Information, Resume, Power and Wireless Setup buttons) But, no Home or Back buttons?! This printer is the HP Envy Pro 6455' model.  Also there is no Control Panel windows as this model does not have an LCD display? Are you talking about using the Windows software to do this? I still need some help thank you.

[Echo_Lake]

@mrgooge

Thank you for posting back.
 

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[mrgooge]

Hello Echo,

Well, I tried this several times, and it's not working...

After I do this procedure, the printer still goes back to flashing E 0 and a blinking I(nfo) light.

Is it possible there's another solution?

Is it possible the ink cartridges are locked out or they have been reset?

Thank your for your support! But, still not working... If you can think of any other metho to reset this, or send me a set of 67/305 cartridges???

[Echo_Lake]

@mrgooge

Thank you for posting back.

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!