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‎12-19-2020 07:35 AM

HP Recommended
Product: laserjet MFP m28w
Operating System: Microsoft Windows 10 (64-bit)

As soon as I set up the admin password on my HP Laserjet MFP M28w, I discovered that it did not work, which is strange. 

 

Can you please instruct me on how to do a factory reset on the MFP M28w ? I am basically locked out of using the printer at the moment, except via usb.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-01-2021 01:44 PM

HP Recommended

@Martijn_s

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

View solution in original post

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1 REPLY 1

‎01-01-2021 01:44 PM

HP Recommended

@Martijn_s

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No
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