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Hpo Officejet Pro 8625
macOS 10.12 Sierra

HP Officejet Pro 8625 error message"Printer appears to be missing not detected or incorrectly installed"  I have followed the suggestions given by HP.  Question is whether this is typically a printer problem or would replacing the printhead normally correct the issue?

1 REPLY 1
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@lament

 

Welcome to the HP Support Community.

 

This could go either ways. The best option would be to contact the HP Team and get the Printer replaced if in warranty.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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