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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Etmitche
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HP officejet pro 8620 printer failure

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Officejet Pro 8620

HP Officejet Pro 8620-(says printer failure-problem with printer or ink system.) It said to turn off, then turn on. It still says printer failure. Any advice?

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Echo_Lake
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@Etmitche

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help,

If you have already performed the steps from the document 'Printer Failure' Error: https://support.hp.com/in-en/document/c04100778  and the issue persists, it could be a hardware failure. 
 

Please reach out to HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/      
      

Hope this helps! 
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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