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‎09-16-2020 02:51 PM

HP Recommended
Product: HP officejet 4622
Operating System: Microsoft Windows 10 (32-bit)

I've followed all the steps including printhead clean, aligned printhead, hard reset, and cleaned printhead 3 times. I bought from Best Buy HP genuine black ink 546XL for $38 and it didn't print black so I thought maybe there is a problem with the ink cartridge then went ahead and bought from Target HP genuine black ink 546XL and still not printing! At this point I'm so tired and frustrated to fix this printer. I've printed so many reports that my new 546 yellow, pink and blue cartridges are about run out. Can someone please help me to fix this issue please

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2 REPLIES 2

‎09-19-2020 08:19 AM

HP Recommended

@MashaE

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No

‎09-19-2020 08:20 AM

HP Recommended

@MashaE

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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