HP photosmart plus 209 a-m does not print a test page from the computer

[3589]

HP printer will not print a test page from computer.  Drivers have been updated

[Raj_05]

Hi @3589,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Photosmart Plus 209a-m printer is not printing a test page from the computer even after updating the drivers, there could be several reasons behind this issue. Here are some troubleshooting steps you can try.

• Check Printer Connection: Ensure that your printer is properly connected to your computer via USB cable or through a network connection (Wi-Fi or Ethernet). If it's a wireless connection, make sure both the printer and computer are connected to the same network.
• Printer Status: Check if there are any error messages or warning lights on the printer. Resolve any issues indicated by the printer such as paper jams, low ink levels, or any other hardware problems.
• Restart Printer and Computer: Sometimes, simply restarting both the printer and the computer can resolve connectivity or software-related issues.
• Test Print from Another Program: Try printing a test page from a different program or application. This can help determine if the issue is specific to one program or system-wide.
• Printer Queue: Check the printer queue to see if there are any pending print jobs. Clear any stuck print jobs and try printing the test page again.
• Default Printer Setting: Ensure that the HP Photosmart Plus 209a-m is set as the default printer on your computer. Sometimes, the test page might be sent to a different printer if it's set as the default.
• Check Printer Settings: Verify the printer settings on your computer. Make sure the correct printer is selected and the settings such as paper size, orientation, and print quality are configured correctly.
• Firewall/Antivirus: Temporarily disable any firewall or antivirus software on your computer as they might be blocking the communication between the computer and the printer.
• Printer Software Reinstallation: Uninstall the printer software from your computer and then reinstall it. This can help resolve any software-related issues.

By following these steps, you should be able to troubleshoot and resolve the issue with your HP Photosmart Plus 209a-m printer not printing a test page from the computer.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support