HP printer would not wake up

[Beamer8]

I have a HP Laserjet Pro MFP M25 M27 PCL Ms

It worked yesterday, excellent printer .

Today it remains in sleep mode .. I have disconnected all electrical, wifi connections and replugged in.

Message comes up :

Ready - 10.0.0. 187 then it returns to sleep mode 

Help please............... 

[A_Gayathri]

Hi @Beamer8,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP Laserjet Pro MFP M25 M27 printer is stuck in sleep mode and isn't waking up properly. Let's try a few troubleshooting steps to see if we can resolve the issue:
 

• Power Cycle: You've already done this, but let's do it again just to make sure. Turn off the printer, unplug it from the power source, wait for a few minutes, then plug it back in and turn it on.
• Check Network Connection: Ensure that the network cable (if connected via Ethernet) or Wi-Fi connection is properly set up and functioning. If there are any issues with the network, it could prevent the printer from waking up correctly.
• Update Firmware: Sometimes, firmware updates can resolve issues like this. Check if there are any firmware updates available for your printer on the HP support website, and if there are, follow the instructions to update the firmware. Update the firmware on an HP printer
• Reset Printer Settings: Try resetting the printer to its factory defaults. This can often resolve software-related issues. Look for a reset option in the printer's menu or consult the user manual for instructions on how to perform a reset.
• Check Power Saving Settings: It's possible that the printer's power-saving settings are too aggressive, causing it to go into sleep mode frequently or not wake up properly. Check the printer's settings menu for any power-saving options and adjust them if necessary.
• Printer Driver: Make sure that the printer driver on your computer is up to date. An outdated or corrupted driver can sometimes cause communication issues with the printer.
   

Refer to this document:  HP LaserJet Pro MFP M25-M27 series User manual 

HP LaserJet Pro - Printer status is "Offline" and the printer does not print 

I hope this helps. 

Take care and have a good day.

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