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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
HP Smart Tank 7305 All-in-One
Microsoft Windows 10 (64-bit)

HP smart tank 7305 shows 'Missing Print Head' and I cannot remediate it.

1 REPLY 1
HP Recommended

Hi @ray12011,

Welcome to HP Support Community
 

Thank you for posting your query, I will be glad to help you.

 

I understand that your HP Smart Tank 7305 printer displays a "Missing Print Head" error, try these steps

Remove and clean Printhead:
1, Remove the Printhead

2, Place the Printhead on a piece of paper with the nozzle plate facing up.

3, Unplug the printer power cord.

4, Lightly moisten the lint-free cleaning material with clean water.

5, Clean the Printhead contacts. Avoid touching the nozzles. Replace the cleaning material if it gets dirty.

6, Clean the carriage contacts. Use new cleaning material if the material used on the Printhead contacts is no longer clean.

  1. 7, Let the parts dry for five minutes before reinserting the Printhead.

Align the printheads:

  • If your printer has a touchscreen control panel, follow the control panel prompts to print an Alignment page, and then follow the instructions on the page to scan it and align the new printheads.
     
  • If your printer does not have a touchscreen control panel, an A blinks on the control panel and an Alignment page prints automatically. Follow the instructions on the page to scan it and align the new printheads.
     

For more help on this issue, please use the HP Link, this also has a video which shows how to remove and change the print head
 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support 

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