• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Hello all, I've been having issues with my HP057526 (HP OfficeJet 3830 series). It will not print for me. My HP Smart app shows that all is good with my printer status and settings. My Windows settings, however, show Default, Attention Required. I have tried various troubleshooting tools as well as live chats with Windows and I cannot get a fix to this issue. I have tried uninstalling and reinstalling software, turning everything off, and restarting the network. The live chat agent with Windows had me reinstall Windows 10 which also did not work. HP Print and Scan doctor also was not help.  Any help would be greatly appreciated.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.