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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP2620
macOS 12.0 Monterey

my HP2620 shows a "there is a problem with the printer or ink system" message as soon as I turn it on. I use only HP cartridges. I tried turning the printer off and on, unplugging and plugging, cleaning the contacts on the cartridges, but the problem persists. 

 

Any suggestions?

1 REPLY 1
HP Recommended

I am getting the same error message on my HP Office Jet Pro m8610.

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