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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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HP2620 won't recognise genuine HP cartridge

HP Recommended
Lenovo Thinkcentre
Microsoft Windows 10 (64-bit)

My 2620 had a HP Cartridge 65 in it (Black) I put in a HP 61 Black cartridge and it will not recognise it, says no cartridge. I have reset everything, cleaned the contacts etc. If I put the original 65 back in it recognises that but won't see the 61. What can I do?

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@sfw1956

 

Welcome to the HP Support Community.

 

If I may ask why are you using number 61 cartridge when 65 works with your Printer?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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