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Message 1 of 2
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Flag Post

HP2720 printer setting locked out

HP Recommended
Microsoft Windows 10 (64-bit)

ive just installed new printer

 

it is only printing in full colour mode onto glossy paper

 

im trying to use standard paper and need only draft printing for the most of my prints withthe occasional full print on plain paper

 

i cannot access printer settings through hp smart or through the print through printer settings page 

 

please advise

 

thanks

john 

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Jon2013rob, Welcome to the HP Support Community!

 

Install the full-feature drivers on the computer.

Click here to download the HP Full-featured driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Try printing. (Do not use the HP Smart app, open the file you want to print and click File > print)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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