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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Laptatony
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HP4515 closing paper tray extender

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HP4515
Microsoft Windows 10 (64-bit)

Ok, really stupid but dont want to damage the tray, the paper tray extender is very stiff and I am unsure how to close without doing damage. I know it has to go to the left but feels rigid?

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MKazi
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@Laptatony

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that you have an HP Deskjet Ink Advantage 4515 printer and its paper tray extender is very stiff and does not close. I'd like to assist you with this case.

 

Ideally, the paper tray extender should work smoothly. It shows in the page nos. 25-17 how to use the extender: http://hp.care/2icuKuX.

  • Open the paper tray door.

  • Grasp the door, and then pull it toward you to extend the paper tray.

  • Slide the paper width guides to their outermost positions.

    Figure: Prepare the paper tray

    • Extend the paper tray

    • Slide the paper width guides to their outermost positions

  • Load a stack of U.S. letter or A4 plain, white paper into the tray with the short edge facing toward the printer and the print side down. Push the stack into the tray until it stops.

    Figure: Load the paper into the tray

    Image: Load the paper into the tray.
  • Slide the paper width guides in until they rest against the edges of the paper, and then slide the paper tray back into the printer until it stops.

    Figure: Close the paper tray

    • Slide the paper width guides in

    • Slide the tray back into the printer

  • Pull the paper tray extender toward you, and then lift up the end.

    Figure: Pull the paper tray extender toward you, and then lift up the end

    Image: Pull the paper tray extender toward you, and then lift up the end.

If the extender is still not working the way it is supposed to then I suggest you to contact HP phone support explore the hardware service options. Feel free to let me know if you have any questions. Cheers! 🙂

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MKazi
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Retired
12,746 12,697 830 1,560
Message 2 of 2
Flag Post
HP Recommended

@Laptatony

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that you have an HP Deskjet Ink Advantage 4515 printer and its paper tray extender is very stiff and does not close. I'd like to assist you with this case.

 

Ideally, the paper tray extender should work smoothly. It shows in the page nos. 25-17 how to use the extender: http://hp.care/2icuKuX.

  • Open the paper tray door.

  • Grasp the door, and then pull it toward you to extend the paper tray.

  • Slide the paper width guides to their outermost positions.

    Figure: Prepare the paper tray

    • Extend the paper tray

    • Slide the paper width guides to their outermost positions

  • Load a stack of U.S. letter or A4 plain, white paper into the tray with the short edge facing toward the printer and the print side down. Push the stack into the tray until it stops.

    Figure: Load the paper into the tray

    Image: Load the paper into the tray.
  • Slide the paper width guides in until they rest against the edges of the paper, and then slide the paper tray back into the printer until it stops.

    Figure: Close the paper tray

    • Slide the paper width guides in

    • Slide the tray back into the printer

  • Pull the paper tray extender toward you, and then lift up the end.

    Figure: Pull the paper tray extender toward you, and then lift up the end

    Image: Pull the paper tray extender toward you, and then lift up the end.

If the extender is still not working the way it is supposed to then I suggest you to contact HP phone support explore the hardware service options. Feel free to let me know if you have any questions. Cheers! 🙂

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Was this reply helpful? Yes No
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