HP4650 wont stop printing

[Davidneil22---_]

HP 4650 wont stop prin

[Sneha_01]

Hi @Davidneil22---_ 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your HP 4650 printer is experiencing an issue where it won't stop printing. This can be due to various reasons such as stuck print jobs in the queue, software glitches, or settings issues. Here are a few steps you can take to resolve the problem:

Cancel All Print Jobs: Try to cancel all ongoing and pending print jobs. This can usually be done from the printer's control panel directly or through the printer's section in your computer's control panel or system settings.

Restart the Printer and Computer: Turn off your printer completely, wait for a few moments, and then turn it back on. Also, restart your computer. This can help clear any software glitches that might be causing the issue.

Check Printer Settings: Sometimes, the settings on your printer or within the printer software on your computer might be configured in a way that causes continuous printing. Review these settings to ensure nothing is amiss.

Update Printer Drivers and Software: Make sure that your printer's drivers and software are up to date. Visit HP's official website to find and install any available updates for your HP 4650 printer.

Clear Print Queue Manually: If there's a stuck print job, you might need to clear the print queue manually. You can do this by stopping the print spooler service from the services menu, deleting the files in the C:\Windows\System32\spool\PRINTERS directory, and then starting the print spooler service again.

Factory Reset: As a last resort, consider performing a factory reset on your printer. This will revert all settings back to their original state. Refer to your printer's manual or HP's official website for specific instructions on how to do this.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support