HP4652 Service Station Stalled error message

[myleireal]

I keep seeing the error message Service Station Stalled. Press the ok button to have the printer automatically attempt its recovery process. I press ok and get another error message. I'm stuck in the error message loop. I have checked the ink cartridges, unplugged and plugged back in, reset to factory defaults and the same error loop occurs. Can someone please help? This started about 1 month ago. Checked for updates and it is updated. 

[Jay_G24]

Hi @myleireal,

Welcome to the HP Support Community

I'd like to help!

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Keep me posted. 

[myleireal]

HP4652

[Jay_G24]

Try the below suggestions -

Check for obstructions in the carriage path

Remove any loose paper or obstructions that might be blocking the carriage path.

Turn off the printer, and then disconnect the power cord.

Open the cartridge access door to get to the carriage inside the printer.

EXAMPLES OF A CARTRIDGE ACCESS DOOR

Look for and remove any obstructions in the carriage path, such as crumpled paper or dislodged labels.

EXAMPLE OF A PRINTER WITH AN OBSTRUCTION IN THE CARRIAGE PATH

If the carriage has a latch, gently press it down to make sure it is locked into place.

CAUTION:

Ink tank printers: If the carriage latch is secured, do not press down on it. Doing so might damage the printer.

EXAMPLES OF THE CARRIAGE LATCH

If the carriage is not locked in place, move it to each side, removing any obstructions blocking its path.

CAUTION:

Do not force the carriage to move if it is locked or stuck. This can damage the printer.

Close the printer door.

Reconnect the power cord, and then turn on the printer.

Reset the printer

Reset the printer to recover from printer errors or failures.

If your printer has a rechargeable battery, remove it.

With the printer turned on, disconnect the power cord from the printer.

Unplug the power cord from the power source.

Wait 60 seconds.

Reconnect the power cord to a wall outlet and to the printer.

NOTE:HP recommends plugging the printer directly into a wall outlet.

Turn on the printer to complete the reset.

If the error persists,

• I've sent you a private message with further instructions to get this issue sorted.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Let me know how this goes !

[myleireal]

I have completed all of these steps and continued to be stuck in the loop mentioned in the original post. The warranty on the printer is expired. After numerous attempts to fix the issue and not getting the printer to work I decided it was time to let it go. The printer was recycled and I purchased a new one. 

[Jay_G24]

I respect your decision.

 If you need further assistance feel free to reach out to us. 

Have a great day ahead!