Printer has been working fine needed a new cartridge which was changed printer printed one or 2 pages very weak black text then stopped printing black all together i have used the online support tool /scan doctor but no success
I have tried everything and it was working fine until ink ran out i bought a new hp black 564 put it in and now it won’t print I understand it is out of warranty but surely it shouldn’t just stop printing one colour. I have tried everything. I have Windows 10 64bit on my computer but that doesn’t affect the diagnostic print and why does it print black when I use the print and scan doctor
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