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‎06-05-2020 09:22 AM - edited ‎06-05-2020 10:50 AM

HP Recommended
Product: 5530
Operating System: Microsoft Windows 10 (64-bit)

HP 5530 is stuck in single cartridge mode - how to get it out?  It has 2 full cartridges installed - Windows 10 can see the colour cartridge but the printer can't.  I've tried the power off/on suggestion I've seen in previous posts, also removing the printer in Windows & then adding it again but nothing has worked.

Fixed!  By removing & re-installing colour cartridge

1 person had the same question
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Accepted Solutions

‎06-05-2020 10:51 AM

HP Recommended

Fixed! By removing & re-installing colour cartridge

View solution in original post

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1 REPLY 1

‎06-05-2020 10:51 AM

HP Recommended

Fixed! By removing & re-installing colour cartridge

Was this reply helpful? Yes No
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