ever since i put new HP 910 ink cartridges' ( new ones made in Malaysia Oct 2022 expiration) the printer has stopped working altogether at various times. display panel blank, wireless printing says the printer is busy,.. HP diagnose % Fox program says "no issue found". On/Off button non-responsive too. I have to unplug and replug into power outlet to get printer to start working again!
I downloaded all available printer software drives and fixes per the HP site and i still happened again today.
Is this an issue caused by bad 910 cartridges' ...these just came back into stock after a month of waiting for them due to prior manufacturing issues...
If you need further assistance feel free to reach out to us.
Have a great day ahead!
Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".