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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
TanyaFLA
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HP8625 Keeps printing same three pages over and over of 14 pg job

HP Recommended
Microsoft Windows 10 (64-bit)

I sent a multipage job to the printer and it just prints the last three pages endlessly.  Literally until I unplug it. Canceling the print job doesn't stop it, removing the paper doesn't stop it. Help

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sandytechy20
HP Support Agent
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Message 2 of 2
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HP Recommended

@TanyaFLA

 

Welcome to the HP support community.

 

This seems to be a driver issue, follow the below steps to fix the issue:-

Perform root level uninstallation to remove all the printer-related software.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer using full feature driver

Click here to download the driver.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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