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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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HPDM.FRAMWORK ERROR

HP Recommended
HP Desktop 8600 Plus
macOS 10.14 Mojave

I am receiving the error HP is aware of for Mac users indicating "HPDM.Framework" will damage your computer.  I tried their link to uninstall my software and reinstall it and it is as if the error message now shows-up twice as much when trying to print.  I also still can't scan and their virtual assistant can't help and HP will not talk to me because my product is out of warranty.  SO FRUSTRATING!

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Message 2 of 2
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HP Recommended

Hi,

First, follow below steps to uninstall any existing drivers:

https://support.hp.com/us-en/document/c06960563

 

Next, download and install below drivers for your printer:

https://support.apple.com/kb/DL1888?locale=en_US

 

Once completing the installation, open System Preferences > Printers & Scanners and click the plus sign, then select your printer. Be sure to select the printer model within the Use drop-down menu and press Add, then try printing.

 

Shlomi



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