• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 6055e All-in-One Printer

"These messages appear only for HP+ activated printers. HP+ printers require Original HP cartridges. Cartridges that are counterfeit, altered, refilled, or cloned must be removed and replaced with Original HP cartridges."

2 REPLIES 2
HP Recommended

My printer has ink that I bought at Target that is supposed to be compatible with the Envy 6000 series.  I am getting this  message: These messages appear only for HP+ activated printers. HP+ printers require Original HP cartridges. Cartridges that are counterfeit, altered, refilled, or cloned must be removed and replaced with Original HP cartridges. 

HP Recommended

Hi @abcd123489363 

 

HP+ requires an HP account, Internet connection, and use of Original HP Ink for the lifetime of the printer. Once activated, HP+ is embedded in the device and will require the use of Original HP Ink for the lifetime of the printer. 

 

Frequently Asked Questions (FAQs) about HP+ Printers | HP® Official Site}

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.