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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎08-24-2024 04:00 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Have new faster Modem installed and all WI-Fi working fine (mobile, laptop, smart TV...) but printer LaserJet CP1525nw Color cannot be connect wirelessly to Network. I even delete printer and reinstalled it but problem is not solved. Can anyone give me idea how to fix it. Thanks.

Category:
1 REPLY 1

‎08-24-2024 10:54 PM

HP Recommended

Your new modem likely is using 5Ghz and the printer is just not compatible with that signal. That said, most modems are dual channel, the problem being is that your printer is only seeing the 5Ghz. You need to program the 2.4Ghz channel of the modem to a unique SSID and only allow the printer to connect to that 2.4Ghz channel. This will not affect any other functionality as any device that is using the 5Ghz channel can network with devices using the 2.4Ghz channel.

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